Diagnostic Audit
GA4 + Hotjar/Microsoft Clarity + heatmap analysis. Where do visitors drop off? What sections kill scroll? What objection makes them leave? Output: a prioritized fix list with expected impact estimates.
GA4 · Clarity · Hotjar
Senior CRO specialist runs systematic conversion audits, rewrites product pages around the actual buying decision, and ships A/B-tested patterns that measurably move conversion rate. No vague "best practices" — instrumented decisions, measurable lifts.
Verified Upwork skill · 100% Job Success · 9 years on commercial Shopify
Teams jump to "let's A/B test the button color" before they've understood why people are bouncing. The real lifts come from rewriting the buying decision — not from optimizing the wrapper around a bad decision.
Common CRO mistakes
What I deliver
GA4 + Hotjar/Microsoft Clarity + heatmap analysis. Where do visitors drop off? What sections kill scroll? What objection makes them leave? Output: a prioritized fix list with expected impact estimates.
GA4 · Clarity · Hotjar
The two pages that earn or lose conversion. PDP rebuilt around objection-handling, not feature listing. Checkout shortened, distractions removed, trust signals placed where buyers actually look.
PDP · Cart · Checkout
Real tests on pages that actually have traffic to reach significance. Bayesian or frequentist analysis depending on context. Winners shipped, losers learned from.
VWO · Convert · GrowthBook
10-day deep audit. Funnel analysis, session recordings, heatmaps, buyer survey if traffic supports it. Output: ranked fix list with effort/impact scoring.
Top-priority fixes shipped to production. PDP rewrite, checkout cleanup, friction removal. Measured before/after with locked metric definitions.
Optional retainer: ongoing testing program with monthly hypothesis review and quarterly outcomes report. Pause anytime.
Tell me your traffic volume and current conversion rate. I'll tell you honestly whether CRO has 5x ROI for you right now, or whether your time is better spent elsewhere (more traffic, better product, etc.).